Launch Custom AI Agents with Speed and Ease

Kustomer is empowering businesses of all sizes to quickly and easily build their own custom AI Agents with its AI Agent Studio—a powerful, no-code platform for creating custom AI-powered support agents in just minutes. This powerful tool brings AI customization within reach of every organization, allowing teams to design AI Agents without needing developers. AI Agent Studio allows you to tailor the voice, tone and personality of an AI Agent to match your brand. It also makes it easy to equip AI Agents with the knowledge, skills and tools it needs to perform customer service tasks just as your human agents do.

Summary

• No-Code Customization: Kustomer’s AI Agent Studio lets businesses of any size design custom AI support agents quickly, without the need for developers.

• Brand Consistency: Easily tailor your AI Agent’s voice, tone, and knowledge to mirror your brand, delivering consistent, personalized support across multiple channels.

• Data-Driven Design: Integrated with Kustomer’s CRM, AI Agent Studio provides real-time data access, enabling responsive, secure, and proactive customer service experiences.

• Test and Deploy with Confidence: Use Kustomer’s inline test console and real-time observability to ensure AI Agent quality before and after deployment, with customizable rules for precise control.

AI Agent Studio Offers Agility for Customer Service Orgs

The ease-of-use of AI Agent Studio means that businesses can be agile and responsive to customer needs without waiting for complex development cycles. This accessibility allows customer service teams to independently update and fine-tune AI Agents as new insights or changes arise, ensuring that AI responses are always relevant, timely, and aligned with company objectives. The best part is that AI Agent Studio is offered natively as part of Kustomer’s CRM and customer service platform which gives AI Agents direct and real-time access to critical customer data to deliver a personalized customer service experience.

Core Features of Kustomer’s AI Agent Studio

1. Customizable Roles and Personalities: Craft AI Agents that reflect your brand’s unique voice, delivering an authentic and consistent customer experience.

2. Grounded Knowledge and Contextual Awareness: Anchor AI Agents in your company’s specific knowledge base to enhance response accuracy and personalization.

3. Task-Specific Tools and Actions: Empower AI Agents with the tools and data needed to complete specialized customer service tasks accurately and even route to human agents when necessary.

4. Omnichannel Engagement: Enable AI Agents to provide consistent support across chat, email, SMS, WhatsApp, and Voice, meeting customers wherever they reach out.

5. Real-Time Monitoring and Quality Control: Maintain high-quality interactions with real-time monitoring and continuous improvement through AI Agent Studio.

6. Trust and Safety: Protect customer data with AI Agent Studio’s top-tier security and compliance standards, offering peace of mind for your business and customers.

A New Era for Proactive, Scalable Service

Kustomer’s AI Agent Studio isn’t just a tool—it’s a vision for the future of customer service that combines intelligent automation with ease of use, empowering businesses to offer proactive, high-quality support at scale. By eliminating coding requirements and making the design process intuitive, Kustomer is democratizing access to powerful, AI-driven customer service solutions. For organizations ready to deliver exceptional customer experiences, AI Agent Studio provides an innovative, accessible path forward.

Discover how Kustomer’s AI Agent Studio can transform your customer support strategy at Kustomer’s AI Agent Studio page.